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Perfect. This is your master Terms & Conditions (T&C) Policy — written to:
Protect you legally
Support your refund + subscription policies
Help with chargebacks
Stay bank-safe and Shopify-safe
You can paste this into your Terms of Service / Terms & Conditions page in Shopify.
This website is operated by Kinship. Throughout the site, the terms “we”, “us”, and “our” refer to Kinship. By visiting our site and/or purchasing from us, you engage in our service and agree to be bound by the following Terms & Conditions.
By placing an order, you confirm that you have read, understood, and agreed to these terms.
By purchasing from our website, you confirm that:
You are at least 18 years of age.
You are authorized to use the payment method provided.
The information you provide is accurate and complete.
Our products are intended for general wellness and skincare use.
Products are not intended to diagnose, treat, cure, or prevent any disease.
Always consult a qualified healthcare professional before use if you have medical concerns.
All orders require 10–14 business days for processing before shipment to ensure quality control and product preparation.
By placing an order, you acknowledge and agree to this processing timeframe.
Orders may only be canceled within 12 hours of purchase. After that window, orders enter processing and cannot be canceled.
Once shipped, delivery times vary by location.
Orders marked as delivered by the shipping carrier are considered fulfilled.
We are not responsible for:
Incorrect addresses entered at checkout
Stolen packages
Carrier delays beyond our control
Refund eligibility is governed by our Return & Refund Policy.
Refunds are only available for products that have been delivered.
Refund requests must be submitted within 60 days of confirmed delivery.
Shipping fees are non-refundable.
By selecting a subscription purchase option, you agree to recurring billing.
Subscriptions are structured as a minimum two-cycle (8-week) commitment.
Cancellation must be submitted at least 24 hours before the next billing date.
Orders already processed or shipped cannot be canceled.
Subscription renewals already processed are not eligible for cancellation.
Customers agree to contact our support team prior to filing a chargeback.
We reserve the right to submit documentation including:
Order confirmation
Processing timeframe disclosure
Delivery confirmation
Policy agreement
Fraudulent chargebacks may result in account suspension.
To the fullest extent permitted by law, Kinship shall not be liable for any indirect, incidental, or consequential damages arising from product use or website use.
We reserve the right to update or modify these Terms & Conditions at any time without prior notice.
Continued use of our site constitutes acceptance of any changes.
These Terms shall be governed in accordance with the laws of the United States.